Privacy Policy

How Studora handles privacy across web and mobile.

This page explains the information Studora may collect, why it is used, and how it supports accounts, academic resources, Sage, billing, notifications, and safety enforcement.

Last Updated

August 24, 2026

Applies To

Public website and student product experience

Quick Summary

Studora collects information needed to run student accounts, academic profiles, resources, posts, notifications, Sage, and billing.
Content such as posts, post images, profile photos, and uploads may be sent to moderation providers for safety enforcement.
Sage prompts, uploaded documents, saved sessions, and usage limits may be processed to provide study assistance and manage plan access.
Questions about privacy or account data can be sent to [email protected].

Information We Collect

Studora may collect information students provide directly, including name, email address, school, faculty, department, level, semester, profile details, contact messages, waitlist responses, verification information, and account settings.

We may collect content and activity created through Studora web or mobile, including posts, polls, quizzes, comments, profile photos, uploaded documents, resource metadata, bookmarks, downloads, reports, notifications, Sage prompts, Sage responses, and saved study sessions.

We may also collect technical and usage information such as device type, app or browser signals, logs, page interactions, feature usage, payment status, and general analytics used to understand reliability and product demand.

How We Use Information

We use information to operate accounts, personalize academic feeds, show relevant courses and resources, process uploads, deliver notifications, support moderation, provide Sage study assistance, manage subscriptions, respond to support requests, and improve the product.

Sage-related information may be used to answer study questions, retrieve document or resource context, preserve chat history according to plan limits, enforce usage limits, and improve the reliability of the study workflow.

Public social content, post images, profile photos, and related metadata may be submitted to moderation providers so Studora can detect unsafe, explicit, abusive, deceptive, or policy-violating content before or after it appears.

Sharing And Service Providers

Studora does not aim to sell personal information. We may share information with service providers only when needed for hosting, authentication, storage, payments, email, push notifications, analytics, moderation, AI study features, security, or support.

We may disclose information when required by law, to enforce policies, respond to abuse or fraud, protect users, defend Studora's rights, or handle safety and moderation issues.

Retention And Hidden Content

We keep information for as long as reasonably needed for product operations, legal compliance, support, analytics, account continuity, billing records, safety enforcement, and audit history.

Rejected or removed content may be hidden from normal users while still being retained for moderation audit, appeals, legal compliance, abuse prevention, or account enforcement records.

Your Choices

Students can update account and academic details in the app where those controls are available. Some records, such as billing, moderation, security, or audit data, may need to be retained for legitimate operational or legal reasons.

For privacy questions, data concerns, or support requests, contact Studora at [email protected]. We will review reasonable requests according to the product's current capabilities and applicable requirements.